SMS Terms

These terms cover text messages sent by the shop you ordered from through the PayHub POS ordering platform, operated by First Global Merchants, LLC ("PayHub").

Program description

At online checkout, at a kiosk, and on the screen facing you at the register, there is a checkbox that says "Text me updates about this order". It is never ticked for you. Tick it and you agree to receive text messages from the shop you ordered from about that order only: a confirmation with your pickup time, a message when your order is ready, and a message if it is running late. Leave it unticked and your order goes through exactly the same way, with no texts.

At the counter, where there is no screen facing you, the cashier asks whether the shop you ordered from may text you about the order, and your answer is the agreement.

Giving your phone number is not by itself an agreement to be texted: the number is needed to make and collect the order. You can see the box, and the exact words beside it on every screen, at https://payhubpos.com/sms-opt-in

Separately, and only if you tick the box that says so, you may agree to receive offers, news and review requests from the shop you ordered from — for example, one thank-you message with a link to leave a review, no more than once a month. That box is never ticked for you, and agreeing to it is not a condition of any purchase.

Message frequency

Order texts: message frequency varies, usually one to three messages per order you place, and never more than four. Offers and news (only if you opted in): up to 4 messages per month.

Cost

Msg & data rates may apply. Check with your mobile carrier for details.

How to stop

Reply STOP to any message to cancel. You will get one message confirming that you have been unsubscribed, and no further messages from the shop you ordered from after that. Reply START to resubscribe.

How to get help

Reply HELP to any message for help, or contact the shop you ordered from directly. You can also reach PayHub at everything@payhubpos.com.

Your number

Your mobile number is used to send the messages described above. Mobile numbers and opt-in information are not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy: https://payhubpos.com/privacy

Carriers

Carriers are not liable for delayed or undelivered messages.

Changes

We may update these terms. The version and date below show which terms are in effect.

Version 2026-11-06.